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What are AI answers in your Business Profile?

Short answer

Google uses AI to write answers to customer questions in your Google Business Profile. You approve them before they go online.

Customers ask questions in your profile, like "Can I park here?". Google writes an answer based on what it knows about you.

Read every answer carefully. If something is wrong change it before you approve it.

The more complete your profile and your website are, the more accurate Google's answers will be.

Real-life example

A dentist got an AI answer saying he was open on Saturday. That was not true. He changed it and corrected the opening hours in his profile.

At Marketing Friends we take care of this for businesses across Europe. Read more about Google Business Profile management or start with the free scan.

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